PRODUCTS

At Customer First Solutions we make it easy for any business to gather real time customer feedback at the point of experience. These are a few of our innovative products.

Customer FeedbackQueue ManagementText AnalyticsFacilities Management

Self-Service KiosksDigital SignageCustomer Tracking & Stuff

PARTNERS

Customer First Solutions together with our partners deliver the most advanced customer feedback, queue management & digital driven communication.

RAVING FANS

We've got a few awesome clients that we work closely with to ensure they get the ROI from our services. Click on one of the logos below to read more about their case study.

"A CUSTOMER IS THE MOST IMPORTANT VISITOR ON OUR PREMISES. HE IS NOT DEPENDENT ON US. WE ARE DEPENDENT ON HIM. HE IS NOT AN INTERRUPTION IN OUR WORK. HE IS THE PURPOSE OF IT. HE IS NOT AN OUTSIDER IN OUR BUSINESS. HE IS PART OF IT. WE ARE NOT DOING HIM A FAVOR BY SERVING HIM. HE IS DOING US A FAVOR BY GIVING US AN OPPORTUNITY TO DO SO.”
– Mahatma Gandhi

 

MEET THE TEAM

CFS was founded in 2000 by three dynamic entrepreneurs whose driving passion was customer service. After extensive research into global customer service insights, they realised that nothing available out there could match their vision of customer service and decided to develop products that would encompass their vision.

team member
Jason Wilford

CEO

team member
Bronwyn O’Neill

DIRECTOR BUSINESS DEVELOPMENT

team member
Simon Ndukuya

DIRECTOR PUBLIC SECTOR

team member
Kerri-Lyn Skinner

BUSINESS DEVELOPMENT

team member
Michelle Martins

OPERATIONS

team member
Onke Nyama

TECHNICAL

team member
Andrew Buttress

TECHNICAL

team member
Karen Vertuin

SUPPORT

CONTACT US

Request a demo on one or all of our products

Customer First Solutions (CFS)
We will help you connect with your customers in innovative & interactive ways!