Engaged employees increase productivity, resulting in higher turnover and sales. Businesses can boost it with employee engagement...

Knowing what customers want, and what they expect, is key to good facilities management. But good facilities management is equally...

Different strokes for different folks – whether a school or a restaurant, Customer First Solutions has the answer to most problems when...

Any successful business focuses on customer experience management. To get customers' feedback, businesses can use online surveys and...

Using a kiosk feedback system to track and interpret customers’ experiences during the festive season shopping rush can help your...

With more people shopping online during Covid-19 lockdowns, it's tough to know what you need to stock to keep your customers coming back...

We know a great customer experience is a must to ensure satisfaction and promote loyalty, which in turn positively impacts your operations.

Employees need to be heard and feel valued, and even negative feedback is valuable as it allows you to resolve issues.

New directives for occupational health and safety at work have come into play – and we, at CFS, have the answer to keep you and your...

As we all know, Covid-19 has changed customer expectations. Now, it’s time to evolve your business operations according to this change.

Create business growth and client satisfaction by using your Customer Experience Management (CEM) platform for optimal business...

While worldwide economic shutdowns are creating a slowdown for businesses and customers, it is the perfect time to conduct customer...

COVID-19 has changed facilities management. Read why a professional clean and automating maintenance management and inspection processes...

Discovering how you can speed up processes in the workplace and offer speedy customer service with the touch of a button. The simple...

The health of your workforce is the number one priority. Keep your workspace healthy and happy with obligatory health screening. Here’s...