How Guest Feedback Can Boost Your Hotel's Success
Improve Your Business Success with CFS Survey and Analytics Technology. Discover how gathering and analyzing customer feedback can help...
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Vicky Sidler
- May 8
- 3 min
Hear it Straight from the Guest: Leveraging Guest Feedback for Hotel Success
Looking to enhance the guest experience at your hotel? Learn how guest surveys, comments boxes, and guest alert buttons can be played on...
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Vicky Sidler
- Apr 17
- 2 min
Unleash the Power of Customer Experience Management
Learn how to boost your brand's success by mastering the elements of customer experience management with CFS solutions. Discover the key...
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Vicky Sidler
- Mar 1
- 2 min
The Value of Immediate Feedback
Discover the value of timely feedback and how it can help you make informed decisions and drive customer satisfaction. Feedback is a...
87 views0 comments
Vicky Sidler
- Feb 8
- 2 min
It’s a new year with new goals – let’s deal with the complaints instantly
Our name, Customer First Solutions, should tell you, whether you’re a doctor or a business owner, we care about one thing only: your...
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Vicky Sidler
- Jan 17
- 2 min
Your business needs customer feedback – here’s the how, what and where…
You need to know if you have happy and satisfied customers – but where do you start? At CFS, we help you to not only collect your...
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Vicky Sidler
- Nov 25, 2022
- 2 min
CFS gives you the tools to truly connect with your customers
Do you want to know how to use customers’ feedback? Trust us to show you how to effectively use the most popular tools. At CFS, we value...
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Vicky Sidler
- Sep 1, 2022
- 2 min
The importance of analytics with customer feedback
How understanding and analysing customer feedback can help your business grow. Any thriving business understands the importance of...
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Vicky Sidler
- Jun 17, 2022
- 2 min
Excuse Me, Doctor – How Is Your Bedside Manner?
These days, doctors have little opportunity to build a rapport with their patients. The current situation has forced medical practices...
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Vicky Sidler
- May 13, 2022
- 2 min
How employee engagement surveys boost productivity
Engaged employees increase productivity, resulting in higher turnover and sales. Businesses can boost it with employee engagement...
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Vicky Sidler
- Apr 8, 2022
- 2 min
The difference a Facilities Management Solution makes
Knowing what customers want, and what they expect, is key to good facilities management. But good facilities management is equally...
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Vicky Sidler
- Mar 21, 2022
- 2 min
Customer First Solutions adds real value to your life
Different strokes for different folks – whether a school or a restaurant, Customer First Solutions has the answer to most problems when...
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Vicky Sidler
- Jan 31, 2022
- 2 min
Why customer feedback systems are better than online surveys
Any successful business focuses on customer experience management. To get customers' feedback, businesses can use online surveys and...
59 views0 comments
Vicky Sidler
- Nov 30, 2021
- 2 min
Track your customer’s Christmas shopping experience with our kiosk feedback system
Using a kiosk feedback system to track and interpret customers’ experiences during the festive season shopping rush can help your...
32 views0 comments
Vicky Sidler
- Oct 29, 2021
- 2 min
Taking Stock Of Your Customers’ Shopping With CFS Mystery Shopper
With more people shopping online during Covid-19 lockdowns, it's tough to know what you need to stock to keep your customers coming back...
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Vicky Sidler
- Sep 30, 2021
- 3 min
Customers’ needs have changed – but Customer First Solutions can help
We know a great customer experience is a must to ensure satisfaction and promote loyalty, which in turn positively impacts your operations.
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Vicky Sidler
- Aug 20, 2021
- 2 min
Why surveys keep your employees happy and healthy
Employees need to be heard and feel valued, and even negative feedback is valuable as it allows you to resolve issues.
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Vicky Sidler
- Jul 28, 2021
- 3 min
Why You Need To Screen Your Staff As SA Bunkers Down In Level 3 Lockdown
New directives for occupational health and safety at work have come into play – and we, at CFS, have the answer to keep you and your...
44 views0 comments
Vicky Sidler
- May 20, 2021
- 2 min
Ways To Evolve Your Business Operations According To The Changed Needs And Expectations Of Customers
As we all know, Covid-19 has changed customer expectations. Now, it’s time to evolve your business operations according to this change.
54 views0 comments
Kim Muscat
- Apr 16, 2021
- 2 min
The benefits Of A Customer Experience Management (CEM) Platform And How It Promotes Business Growth
Create business growth and client satisfaction by using your Customer Experience Management (CEM) platform for optimal business...
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