CFS provides a wide range of distribution options for reporting data that it collects on behalf of clients. Platforms include live dashboards, e-mail push reporting and digital integration into customer BI Systems, if required.
CFS provide systems for assessing collected data to gain the insights that provide information to both drive improvements and take actionable decisions.
It enables multiple solutions to be configured and accessed via a single web portal either on their own or in any combination.
Powerful drill-down reports are automated for reviewing the feedback, identifying issues and trends and gaining insights form
our Customer Experience Management (CEM) Platform.