HEALTHCARE & HOSPITALS

CFS offers various solutions for medical aids, hospitals, clinics, laboratories and pharmacies to measure and gain feedback about the patients feedback real-time, which prompts immediate action and post-op feedback which can improve the patients’ overall experience.

This is ideal for patient, doctor, nurse and staff engagement which drives actions for continuous improvement.

 

Members’ expectations are exceeded, staff engage and are more motivated, which in turn drives  brand and customer loyalty.

 

CFS Solutions can be applied to:

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• In-the-moment patient feedback

• Staff and patient feedback in food and retail operations

• Post-Op feedback

• Compliance audits using inspectors

• General surveys

• Problem reporting for vending, bathrooms, wards

• Health, safety and other compliance audits

• Patient smart button to call nurse